Privacy Policy
Privacy Policy
Last updated: September 3, 2025
At proBLENopathy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number, address)
- Payment information
- Account credentials
- Communication preferences
Automatically Collected Information
We may automatically collect certain information about your device and usage, including:
- IP address and browser information
- Website usage data and analytics
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process orders and provide customer service
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
3. SMS Privacy Terms
When you opt in to receive SMS messages from proBLENopathy:
Information Collection:
- We collect your mobile phone number when you provide consent
- We may collect information about your SMS interactions and preferences
- Message delivery and engagement data may be collected
Use of SMS Information:
- Your phone number is used solely to send you requested SMS messages
- We may use engagement data to improve our messaging programs
- SMS data helps us personalize your experience
SMS Data Sharing:
- We may share your phone number with SMS service providers to deliver messages
- We do not sell your SMS information to third parties
- Service providers are bound by confidentiality agreements
SMS Data Retention:
- We retain your SMS consent and phone number until you opt out
- Message history may be retained for customer service purposes
- You can request deletion of your SMS data by contacting us
4. Information Sharing
We may share your information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your consent
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access and update your personal information
- Opt out of marketing communications
- Request deletion of your data (subject to legal requirements)
- Withdraw SMS consent at any time by texting STOP
7. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us through our website or customer service channels.
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
