Shipping & Returns


Orders placed by 12PM CST, Monday through Friday are typically shipped on the same day. Orders placed after 12PM CST or during the weekend or holidays are shipped the following business day.

Saturday delivery is available in some cases — please contact us for more information.

All orders will be shipped via United States Postal Service (USPS); UPS or FedEx shipping is available upon request or via third party account numbers — please contact us for more information.

Please make sure all information is correct before placing your order. Orders processed with an incorrect or incomplete address will be charged a processing fee to correct shipping information.

Packages refused at the customer request will be assessed a return shipping fee and the balance due will be refunded to the original payment method.

Domestic Shipping Rates
USPS First Class / Priority (with tracking) $6.99
3-5 business days
USPS Express (with tracking) $24.99 1-2 business days

 

International Shipping

International customers are responsible for checking with their local customs office regarding any products or ingredients in ProBLEN formulas that may be restricted from entering their country. Some counties may require a doctor's note or prescription in order to import ProBLEN products.

ProBLEN is not responsible for any customs/duty fees associated with import.

ProBLEN is not responsible for any package held or seized by an international customs office. Packages held by customs will be refunded back to the issuing card less shipping & handling and a "Loss of Stock" fee of up to $12.00 per unit that is not returned.

Canada Shipping Rates
USPS Priority (with tracking) $25.99  5-10 business days
USPS Express (with tracking) $41.99 2-5 business days
All Other Countries Shipping Rates
USPS Priority (with limited tracking) $29.99  5-10 business days
USPS Express (with limited tracking) $59.99 2-5 business days